Cloud Kitchen & F&B ERM + CCM Suite.
18 white-label working files—board policies, unlocked Excel KRI & CCM registries, and Audit Committee packs—built to connect delivery aggregator remittance schemas, recipe BOM yields, and physical kitchen line walks directly to EBITDA defense.
Sampling 20 invoices a quarter is blind to algorithmic leakage across hundreds of thousands of delivery aggregator orders.
This suite replaces retrospective sample checks with 100% continuous controls monitoring across order-to-cash remittances (FI-002) and theoretical-vs-actual BOM recipe yields (OP-003), while enforcing unannounced physical line walks where sensors cannot substitute for human presence.
Three structural fault lines governed out of the box.
100% Population CCM vs. Physical Line Reality
Replaces retrospective 20-invoice sampling with automated continuous monitoring across POS/KOS order streams, aggregator settlement APIs, ERP BOM ledgers, and walk-in cold-chain IoT sensors—while enforcing unannounced physical line walks where code cannot substitute for sensory verification (kitchen grease, visual habituation, peak-rush allergen segregation).
Delivery Aggregator Remittance & Chargeback Defense (FI-002)
Third-party delivery platforms control checkout, rider dispatch, promo discounting, and post-delivery customer refunds—routinely stripping 150–350 bps of net unit EBITDA via unverified refund deductions and promotional fee overcharges. Automates 3-way matching between KOS handoff timestamps, contracted commission logic, and bank remittances.
Multi-Brand Recipe Yield & Partner Brand Integrity (OP-003)
Operating 10–30+ virtual and licensed KaaS brands across shared kitchen stations creates acute frontline tension during peak rushes: line cooks penalized on <12-minute ticket times bypass portion scales or substitute ingredients. Connects POS sold-item BOM weights to ERP inventory depletions and rebalances kitchen KPI scorecards.
18 interlocking files across policies, registries, and board packs.
00_Product_Overview_and_Deployment_Guide.md
Executive context, root-cause operational diagnostics, relational ID schema, and Day 1–90 white-label deployment checklist.
COMMERCIAL_LICENSE.md
Commercial usage boundaries for Standard Single-Entity ($169) vs. Enterprise Multi-Entity & Advisory ($399) deployments and statutory assurance disclaimers.
Enterprise_Risk_Management_Policy.docx (+ .md)
Board-ready COSO ERM & ISO 31000 policy: 9 risk domains, 5x5 financial/operational scoring matrix, risk appetite thresholds, Three Lines model, CCM boundary rules, and crisis RTOs.
ERM_Implementation_Guide_v2.docx (+ .txt)
13-section execution manual: 3-tier governance structure, ISC Terms of Reference, month-by-month 12-month rollout, RACI matrix, phase-gate readiness checklists, and Risk Culture Maturity Model.
01_Enterprise_Risk_Register.xlsx
Pre-populated master risk register (OP-001, FS-001, TC-001, FI-001, FI-002, OP-003, SC-001, HR-001/002, RP-001) with live inherent/residual scoring formulas and Executive Summary Heat Map.
02_KRI_Dashboard.xlsx
Monthly & weekly KRI tracker with Green/Amber/Red thresholds across Operations, Food Safety, Tech, Finance (FI-KRI-06), Compliance, and HR, plus automated Status Summary.
03_Controls_Inventory_Self_Assessment.xlsx
RCSA inventory mapping preventive, detective (Automated CCM: CTRL-011, CTRL-012), and physical line-walk controls (CTRL-013) to Risk IDs, test results, and remediation owners.
04_Risk_Treatment_Plan_Tracker.xlsx
Capex/Opex mitigation tracker (ACT-001 to ACT-010) covering IoT cold-chain sensors, immutable KOS backups, revolving credit facilities, and automated aggregator dispute engines.
05_Incident_NearMiss_Log.xlsx
Operational incident & CCM anomaly register with pre-built root-cause cases: cold-chain quarantine (INC-001), peak-service oven failure (INC-002), phishing (INC-003), aggregator refund spike (INC-004), and recipe drift (INC-005).
06_Implementation_Programme_Tracker.xlsx
12-month Gantt milestone tracker across Phase 1 (Foundation), Phase 2 (Rollout & Continuous Monitoring Exception Logic), and Phase 3 (Embed & Optimise) with phase-gate sign-offs at M3, M9, and M12.
07_BCP_Recovery_Tracker.xlsx
Live crisis recovery runbook tracking RTO compliance for Payment Processing (2h), Aggregator Order-to-Cash Fallback Buffer (2h), KOS Platform (4h), and High-Volume Kitchen Hubs (8h).
08_Monthly_Management_Risk_Report_Template.docx
Monthly C-Suite reporting pack featuring top risk movements, Red/Amber KRI & CCM exception tables, incident summaries, and formal C-Suite decision escalations.
09_Risk_Committee_Pack_Template.docx
Quarterly Risk & Audit Committee pack with structured deep-dives on FS-001, TC-001, FI-002, and OP-003, KRI trend analysis, and combined Internal Audit + CCM assurance findings.
10_Board_Risk_Report_Template.docx
Semi-annual Board of Directors report linking frontline operational controls directly to consolidated EBITDA margin defense, strategic horizon scanning, and annual risk appetite calibration.
11_Risk_Culture_Survey.docx
Anonymous multi-market survey testing frontline pressure vs. portioning/food safety compliance, administrative paperwork burden, and month-end write-offs.
12_Escalation_Incident_Notification_Form.docx
24-hour rapid escalation intake form classifying incidents by severity, detection channel (Automated Exception Testing vs. Physical Line Walk), immediate containment, and systemic KPI root causes.
Immediate download via Gumroad.
All Excel workbooks (.xlsx) and Word templates (.docx) are delivered unlocked with live formulas and zero macro dependencies.
Standard Practitioner Suite
For Chief Audit Executives, CFOs, Risk Directors, and Single-Entity Cloud Kitchen / QSR Operators.
- All 18 white-label editable files (7 Excel .xlsx workbooks, 7 Word .docx templates, 4 .md/.txt guides & license)
- Pre-populated Cloud Kitchen, KaaS & Multi-Brand QSR Risk Register, KRI Thresholds, and RCSA Controls
- Full 3-Way Delivery Aggregator Remittance (FI-002) & Recipe BOM Yield (OP-003) CCM schemas
- Monthly Management, Quarterly Risk & Audit Committee, and Board of Directors reporting packs
- Internal deployment rights across one legal operating entity
Enterprise Multi-Entity & Advisory License
For Multi-Brand Restaurant Holdings, Franchise Groups, and GRC / Internal Audit Advisory Practices.
- Everything in the Standard Practitioner Suite (all 18 unlocked Excel, Word, and Markdown assets)
- Unlimited deployment rights across multiple corporate subsidiaries, operating markets, and franchise entities
- Advisory & Consulting rights: customize and deliver the workbooks and packs to your external advisory clients
- 90-Day White-Label Deployment Playbook & Phase-Gate Assurance Sign-Off Checklists
- Priority access to v2.x taxonomy updates and SQL/BI query schema additions
COMMERCIAL_LICENSE.md. Neither license tier permits reselling or redistributing the raw templates as a competing digital product. See Methodology, Licensing & Advisory Terms for full details.